We may collect various types of personal information including:

• Contact Information: Name, title, email address, postal address, and phone number.
• Personal Information: Date of birth, country and language.
• Account Information: Username, password, and account preferences.
• Transaction Information: Order history and product preferences.
• Communication Information: Data collected when contacting us via email, telephone, social media or through the contact form on our website. Data is collected when you subscribe to our newsletter, or participate in surveys or promotions.
• Payment Information: We do not collect your bank account details, credit card/debit card details or billing information directly. However, this data may be collected via a trusted third-party payment processor, such as Paypal.
• User-Generated Content Information:
• Photographs submitted as part of reviews or complaints.
• Technical Information:

Data collected automatically from your device such as IP address, type of device and unique device identification numbers, operating system, type of browser, general geographic location i.e. country or city.

We use your personal information for various purposes, including but not limited to:

• Creating an account for you.
• Processing and fulfilling orders.
• Processing refunds.
• Communicating with you about your orders, account, and changes or updates
• to our products, services and promotions.
• Improving our products and services via feedback from surveys and reviews.
• Personalizing your shopping experience.
• Marketing and advertising.

We may share your personal data with:

Service Providers: Third-party companies that help us operate our store, process payments, and deliver products.

Legal Requirements: When required by law or to protect our rights, safety, and property.

Business Transfers: In the event of a merger, sale, or transfer of all or a portion of our business.

We keep your personal information in line with our company’s data retention policies and in line with GDPR. We will only retain user information for as long as it is required and lawful.

You have the right to:

• Access your personal data.
• Correct inaccuracies in your personal information.
• Request the deletion of your data.
• Object to the processing of your data.
• Opt out of marketing communications.
• Please contact us via the contact form on our website if you wish to exercise any of these rights. To opt out of marketing communications, there is also an unsubscribe
• link at the bottom of relevant emails.

You also have the right to:

• Lodge a complaint with the appropriate supervisory authority.

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. Only authorised personnel are able to gain access to your information stored electronically within our IT systems.

Our website may use cookies and similar tracking technologies to enhance your online experience. You can refuse cookies via the settings on your browser however you may not be able to access all or parts of our site.

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We recommend you review this Privacy Policy periodically to keep up to date with any changes we make to stay informed about how we use your personal information.

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us via the contact form on our website.